Question 1

How can I learn more about the benefits of organic personal care?

Accepted Answer

Our website features a blog where you can find informative articles about the benefits of organic personal care, ingredient spotlights, and tips for integrating organic products into your daily routine. Plus, sign up for our webinars and workshops to dive deeper into organic beauty practices.

Question 2

What makes Moyani Difference products different from other brands?

Accepted Answer

Moyani Difference products are made with high-quality, USDA certified organic ingredients, sourced through our partners from around the world. We believe in using only the best ingredients that are gentle on your skin and free from harmful chemicals. Our products are also cruelty-free and environmentally friendly. We strive to provide our customers with a unique experience that leaves them feeling good.

Question 3

Are Moyani products suitable for all skin and hair types?

Accepted Answer

Yes, Moyani’s range is carefully formulated to cater to a wide variety of skin and hair types, including sensitive skin. Our commitment to natural, organic ingredients means our products are gentle yet effective for everyone.

Question 4

What is the return policy for Moyani Difference products?

Accepted Answer

Refunds aren't available for personal care due to their natural composition, we do offer store credits within 14 days for dissatisfaction—contact us at contactus@moyani.net. For first-time purchases of select personal care items, we offer a chance for a limited refund. 
For apparel and activewear, enjoy a 30-day return policy for unworn items in new condition, tags must be attached. Our customer service now includes live chat, phone, and email. Thank you for supporting our commitment to safety, quality and sustainability.

Question 5

What are the shipping options available at Moyani?

Accepted Answer

Moyani offers free shipping to its customers. We offer standard shipping and expedited shipping options. Standard shipping takes 3-5 business days for delivery. Please note that international shipping costs varies depending on the weight and size of the package. For more information on our shipping policies, please refer to our shipping page on our website.

Question 6

How does Moyani contribute to sustainability?

Accepted Answer

Sustainability is at the core of everything we do. From ethically sourcing ingredients to utilizing eco-friendly packaging, Moyani actively works to minimize environmental impact. Additionally, we invest in community and environmental projects that align with our mission of sustainability and empowerment.

Question 7

Where can I purchase Moyani products?

Accepted Answer

Moyani products are available on our website and through select retail partners. Join our newsletter or follow us on social media to get updates on new products and exclusive online offers.

Question 8

Are Moyani products vegan and cruelty-free?

Accepted Answer

Yes, Moyani are vegan and cruelty-free!

Question 9

Do you offer free samples?

Accepted Answer

Yes. Contact representative from Team Moyani for details. Also, at most pop up events, Moyani offers buy one product and receive a free sample from our product line up!

Question 10

Are your products organic or natural?

Accepted Answer

Yes! Moyani uses USDA certified organic ingredients in most product offering, good for the you, the family and planet.

Question 11

Are your products non-comedogenic?

Accepted Answer

We are seeking addtional third party validation testing. Moreover, Moyani products are free of sulfates, parabens, and petroleum-based ingredients that might clog one's pores.

Question 12

Where are Moyani products manufactured / made?

Accepted Answer

Moyani Difference products are manufacture in the USA, with many of them comparing of certified organic ingredients.

Question 13

Do you use preservatives in your products?

Accepted Answer

Yes. Moyani uses all-natural plant base preservatives only.

MOYANI'S FAQ